Privacy Policy
Privacy Policy
Statement (the “Statement”)
General
1. 「HH eShop」is the eShop of
Human Health Holdings Limited (Human Health Holdings Limited or its
subsidiaries or the brands of the group will be referred to as “Human Health”
in this Statement). 「HH eShop」is committed to protect your privacy and will at all times observe
the requirements of the Personal Data (Privacy) Ordinance (Cap.486, Laws of
Hong Kong) and other applicable rules and regulations in the collection, use
and maintenance of your personal data.
2. 「HH eShop」may amend, update,
vary or add to this Statement from time to time without any prior notice as
necessary and any revised Statement will be published on our website(s).
3. By accessing and using
this website and any of its pages or mobile application, you are agreeing to
the terms and conditions set out herein.
4. If there is any
inconsistency between the English version and the Chinese version of this
Statement, the English version shall prevail.
Type of Personal Data
5. The term “personal
data”, wherever mentioned in this Statement, includes the following kind of
information:-
a. All the data which may
be collected or held by「HH eShop from time to time in connection with the provision of our
services, products and facilities, the following data relating to a data
subject (including any updated data of any of the following data):
1. full name;
2. date of birth;
3. HKID number / passport
number;
4. gender;
5. correspondence address
and/or residential address;
6. e-mail address;
7. telephone number;
8. fax number;
9. information as referred
to in the paragraphs below under ‘Cookies, Domain Names and IP Addresses; and
b. Other data collected
from data subjects in the ordinary course of the continuation of the
relationship between 「HH eShop」 and data subjects.
Cookies, Domain Names and IP Addresses
6. When you visit our
website(s), we may record your visit only and will not collect any personally
identifiable information (i.e. information that is about you and identifies
you) from you unless otherwise stated. Cookies used (if any) in any part of our
website(s) will not be deployed for collecting personally identifiable
information. For your information, Cookies are small computer files that can be
stored in web surfers' computers for the purposes of obtaining configuration
information and analysing web surfers' viewing habits. They can save you from
registering again when re-visiting a website and are commonly used to track
your preferences in relation to the subject matter of the website. You may
refuse to accept Cookies (by modifying the relevant internet options or
browsing preferences of your computer system), but to do so you may not be able
to utilize or activate certain available functions in our website(s).
Collection of Personal Data
7. It is necessary for the
data subjects to supply「HH eShop」with personal data in connection with the provision of our services,
products and facilities, failure to supply such personal data may result in「HH eShop」being unable to
provide our services and products and facilities to you.
Purposes of Use of Personal Data
Collected
8. The purposes for which
the personal data relating to the data subjects may be used will vary depending
on the nature of the data subjects' relationship with 「HH eShop」, they may include
the following :
a. registering「HH eShop」membership and providing various
services, products and facilities of「HH eShop」to you;
b. monitoring
use of the website of「HH eShop」and for further development;
c. processing billing and payment;
d. conducting statistical and data analysis;
e. communicating with data subjects or its
authorised representative(s);
f. enabling「HH eShop」to ensure smooth
operation of the products, services and facilities provided to the data
subjects, and to improve, optimize and configure the services for the data
subjects;
g. researching and/or
designing and/or implementing「HH eShop」related services, products and facilities;
h. performing investigation or inquiry of any
illegal conduct;
i. complying with
obligations, requirements, arrangements or procedures that apply to「HH eShop」or that it is
expected to comply according to:
(i) any law
binding or applying to it within the Hong Kong Special Administrative Region
(“Hong Kong”) existing currently and in the future;
(ii) any
guidelines or guidance given or issued by any legal, regulatory, governmental,
tax, law enforcement or other authorities, or self-regulatory or industry
bodies within Hong Kong existing currently and in the future; and
(iii) any
contractual obligations or other commitment applying to it under any
contractual arrangement Human Health has with its agent, representative,
contractor, business partner or other third party which Human Health has
entered into a contractual relationship with;
j. other purposes with data subjects’
consent; and
k. purposes incidental,
associated or relating to any of the above items (a) to (j).
Transfer of Personal Data Collected
9. Personal data held by「HH eShop」relating to data
subjects will be kept confidential and「HH eShop」will not provide and disclose (as defined in the Ordinance) such
personal data to any third parties without the written consent from the data
subject except to
a. Members or the brands of Human Health;
b. Any contractual partners
with Human Health such as insurance companies, medical card administrators,
agents, contractors, third party service providers in connection with the
operation of our business who are under the same duty of confidentiality to Human
Health; and
c. any party to whom Human
Health is under an obligation or otherwise required to make disclosure under
the requirements of any law binding, or any disclosure under and for the
purposes of any guidelines or guidance given or issued by any legal,
regulatory, governmental, tax, law enforcement or other authorities, or
self-regulatory or industry bodies with which Human Health is expected to
comply.
Storage of Personal Data and Security
10. All personal data
collected from data subjects will be stored in secure servers of 「HH eShop」in order to prevent
any unauthorized or accidental access, processing or erasure.
11. 「HH eShop」maintains this
commitment to data security by implementing appropriate physical, electronic
and managerial measures to safeguard and secure personal data.
12. 「HH eShop」will take all
practical steps to ensure that personal data will not be kept longer than
necessary and「HH eShop」will comply with all statutory and regulatory requirements of Hong
Kong concerning the retention of personal data.
Rights of Access or Correction of
Personal Data
13. According to the Personal
Data (Privacy) Ordinance, you are entitled to access and correct your personal
data held by us. Please contact our Data Protection Officer with the following
means.
Name : Data
Protection Officer
Email :
data-protection@humanhealth.com.hk
Fax : (852) 2312
2772
Address : 12th
Floor, Enterprise Square Two, 3 Sheung Yuet Road, Kowloon Bay, Kowloon, Hong
Kong